We SoulPadders here at SoulPad HQ don't like to blow our own trumpets (much!) but as you kind folks are prepared to take the time to write in with praise, then we should at least acknowledge it.
So here's a few samples. More reviews are available online here. Thanks to all who have taken the time to write so far.
Please don't be offended if your message isn't included, we didn't want to make this section too long (s'true!)
A Big Thankyou....... We sat in the SoulPad (in the garden) until well after midnight last night warmed by the log burner - and all was well with the World!!! Magnificent!!! And even more so was the service!!! Thank you very much for sorting it all and thank you to the team. We appreciate how hard you worked to get everything to us in time. We will be back in touch as soon as we have decided what else we need to cram in!!! Now off to the wilds!!!
Hello, Just back from Green Man with our Soul Pad ultralight. It HAMMERED down for the majority of the festival but (aside from a rookie error when I left the windows open to 'air' the tent and the water pooled in the bottom of the clothes bag ;/)) the tent performed perfectly. It was a complete joy. Add to that the extra free advice I got when I called re kids at a festival (take a pneumatic wheeled trolley, let some air out, buy sleeping mats at least 5cm thick etc.) which proved invaluable in a few feet of mud in Wales I am seriously happy with the whole process and look forward to many happy trips in our pad :)
A fantastic product that enhanced the camping experience and created a festival environment instantaneously.
Thank you for creating such a great product, and for your great customer service.
My wife and I purchased our SoulPad in 2013, the 5000 Hybrid, and have had some wonderful adventures. I'm writing because of our latest experience, camping at Flipside 2015 during the record Memorial Day storms in Texas. We happened to be outside with friends during the first part of the storm and watched our Soulpad withstand a sustained 60mph wind, driven by a nearby tornado. Our tent shook like a violin string but held steady, while our brand new popup twisted and collapsed after only a few seconds. A few of us took shelter in the Soulpad during the heaviest rains lasting about two hours, very happy that no water entered the tent at any time. The nearby river flooded, and eventually we had to pack our Soulpad and head for higher ground. That night we slept in the back of a truck trailer to escape the rising floodwaters. Your product is amazing, a safe haven from the very worst Texas weather can bring. Many thanks to you and everyone involved with the design and manufacture of this amazing safe haven from Mother Nature. Sincerely, Mike
I really am so impressed with the quality... You've put a smile on my face many times and more importantly you've given me such a reliable, comfortable and fun "home from home" to fill my young son's soul with the wonder of the great outdoors. Excellent.....just excellent.
I just wanted to drop you a line to say thank you. We visited your showroom in March full of questions, and spent the rest of our weekend lost in conversation about our camping adventures we had planned this summer and came back to order our SoulPad! We took delivery of our tent this week, and can’t wait to get it out and up in the garden!!
A HUGE thank you! Our SoulPad arrived this morning! Yes, this morning! How's that for delivery in under 48hrs! Über impressed and so very excited! Yay!
We have been so impressed with your company, the communication we've had throughout has been fab and you just seem so approachable. We bought our tent as a wedding present for ourselves last year and have tried to take it away whenever possible. We absolutely love it and have had so many lovely comments about it too. Thank you so much,
When I bought my SoulPad tent I was told how good the aftersales care was, and I now know that this is absolutely true. A mouse ate my groundsheet, and bless 'em, SoulPad sent me patches free of charge:) Many thanks.