Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days 26.9 kg gross 112*29*25 cm £20.00
The Highlands Up to 3 working days 26.9 kg gross 112*29*25 cm £16.00
The Islands of the UK (not listed below) Up to 5 working days 26.9 kg gross 112*29*25 cm £16.00
Jersey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
Guernsey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
The Isle of Man Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00
The Isle of Wight Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 26.9 kg gross 112*29*25 cm £32.00
Saturday 26.9 kg gross 112*29*25 cm £27.00
Before 10:00 26.9 kg gross 112*29*25 cm £26.00
Before 12:00 26.9 kg gross 112*29*25 cm £16.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

SoulPad Camping Pods

The SoulPad Camping Pods are delivered by truck. The cost of delivery is variable.

To get an idea of the associated costs you can add the Camping Pod(s) to your basket and enter your delivery address. Before committing to placing an order the on-line cart will calculate an estimated delivery cost. For an accurate delivery cost please contact us - it is likely that the cost will improve when we can understand your exact requirements.

We can arrange for delivery on a truck with crane if required.

If no delivery cost displays at checkout please contact us for a quote.

Most of the Pods can be shipped in multiples of 2-3 per truck. So there is a saving on the delivery cost per Pod if ordering more than one at a time.

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  • JD Hobbes I noticed a slight curve in the central pole for my Soul Pad. I can push it in so that the pole is straight, but then it snaps back out as a slight curve. Is this normal?
  • 19260256_316658418780057_8384045452102023069_n SoulPad Good luck to SoulPad sponsored Salop2Saigon - Part One x
  • Mary Devanney Agar Howdy, can I ask about guy ropes? We have a 5m sewn in bell from yourselves. Last year we were in the storm and the poor tent took a battering. In the end the cap failed and we beat a hasty retreat home. All fixed now though and heading out for 4 nights n
  • Jenny Loewi Adams @soulpadtents whats the main diff between yours and classic canvas bell tents? Looking for 4m!
  • SoulPad Hey SoulPadders, can you help Neil with some collective advice? x Thanks x
  • Neil Morris-Clarke Hi there, We are looking at buying a soulpad 5000 and wondered if any owners can advise on whether or not the ground you pitch the bell tent on has to be dead flat e.g we camp in the Lake District a lot and often the campsites are not always flat? Any
  • 19145862_10154332563225666_3132526074394436700_n SoulPad Holy heck! Our friends at Gorsey Meadow Camping are offering SoulPadders 1/3 off when quoting 'SoulPad' and booking a two night stay this week-end. First-come-first-served so you'll need to be quick! Please contact the site directly. Sunshine *guaranteed.
  • SoulPad Wowsers! http://www.dailymail.co.uk/travel/travel_news/article-4538280
  • 18920426_10154305678685666_5522146141008416025_n SoulPad Great to see our friends at Slumbersac UK using a SoulPad for their family camping trips this summer. Adult sleeping bags available too!
  • Shauna Baloo Clara Calladine let's get one!
  • Mel Townsend Hi, I have send a message to you via messenger and also emailed. If you could give me some advice asap it would be greatly appreciated. ????
  • Janet Reell Could you please tell me how best to fold a 5m bell tent in order for it to fit back in the bag?
  • 18622182_1405876506118321_8585274347861187266_n SoulPad Psst..!
  • SoulPad Guys! SoulPad sponsored Salop2Saigon need our help! Spend £2, win £500 in their raffle - raising funds for Midlands Air Ambulance ... (we all drive through the Midlands at some point, right? Let's help): https://www.raffle2saigon.com/products/raffle-ticke
  • 18447391_1913621558910538_1421599140594242054_n SoulPad Now this is a lovely place to be...
  • SoulPad A lucky SoulPadder will win this tent this Friday. Make it be you! http://soulpad.co.uk/news/soulpad-tent-raffle
  • 18301283_10154235280430666_5500890642443459321_n SoulPad Anyone wishing to view a SoulPad at South Padre Island, Texas should contact our man Eric for a viewing. Call him on (512) 419-8668. Model pitched is the SoulPad 5000-ease.
  • SoulPad Interested SoulPadders should contact Honeybells Tent Hire direct ????
  • SoulPad
  • SoulPad Late availability, this bank holiday... any takers? Please contact Hidden Valley Camping direct ????
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  • See what's on offer at Whitlingham Broad Campsite when you mention #SoulPad. https://t.co/DnrLe2plKD https://t.co/L0EYjkDWg9 June 25, 2017 09:16
  • 10% off adventure and school camps at Schools Under Canvas. Just mention #SoulPad. https://t.co/ScObwYT18e https://t.co/mjJM5w6gcF June 24, 2017 11:50
  • Relax and enjoy the #belltents and gypsy caravans at Oak Lodge. Mention #SoulPad for 10% booking #discount.… https://t.co/uSlPmWiDns June 23, 2017 11:51
  • See what's on offer at Forest Days Glamping when you mention #SoulPad. https://t.co/MZUMX7TCUw https://t.co/ZMJ4VrCfKS June 22, 2017 11:51
  • See what's on offer at Hidden Valley Camping when you mention #SoulPad. https://t.co/dBzkFO8DG7 https://t.co/ksaWygNmBE June 21, 2017 11:50
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. June 20, 2017 13:09
  • "SoulPad have achieved a level of service that all retailers should aspire to reach!" - Mick G June 20, 2017 13:09
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... June 20, 2017 13:08
  • RT @belairlecamping: Waking up to the best view under canvas! ???? #goodmorning #soulpad #glamping #bohobelle… https://t.co/S5qUvV3rL6 June 18, 2017 09:25
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Instagram

  • Taking indoors #outdoors. Making #camping comfy. With soul x
  • Link in bio. A lucky SoulPadder will win this tent tomorrow. Make it be you! #raffle #camping #lovesoulpad #soulpad #belltent #glamping  #outdoors #competition
  • Time for a #soulpadtent #henparty
  • How else will you know which #SoulPad is yours?
  • Make camping cosy this Easter! The SoulPad Blaze stove really takes the chill out of camping - central heating for your 'Pad! Available now, click link in bio.
  • Pleased to hear the folks at @junomagazine still enjoy their SoulPad 4000-ease #belltent. Latest issue has a #festivals feature - go get it now!
  • #workingfromhome with @goalzero and @venturecanoes
  • We are tickled pink, over the moon and deliriously happy to be voted #1 Family Tent on BBC1's "Shop Well For Less" #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #winner
  • http://soulpad.co.uk/news/soulpad-tent-raffle  #raffle #camping #lovesoulpad #soulpad #belltent #glamping  #outdoors #competition
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