Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days £25.00
The Highlands Up to 3 working days £20.00
The Islands of the UK (not listed below) Up to 5 working days £20.00
Jersey Up to 5 working days £48.00
Guernsey Up to 5 working days £48.00
The Isle of Man Up to 3 working days £25.00
The Isle of Wight Up to 3 working days £25.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied.

Estimated Cost to Ship a SoulPad Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 £40.00
Saturday £35.00
Before 10:00 £32.50
Before 12:00 £20.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Some of our couriers offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • SoulPad Hardened UK glampers will be used to a bit of variety in the weather and would never let a bit of rain get in the way of a good glamping adventure...
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  • SoulPad 3 nights for the price of 2 at Gorsey Meadow, Norfolk!
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  • SoulPad Less diligent SoulPadders will contact us after a storm - some with the great news (and high praise) that their SoulPad 'survived the storm', others with the sad news that theirs did not.
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  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. September 03, 2019 12:54
  • "The tent is perfect, the website was easy to navigate and the delivery was quick.... " ? Carolyne September 03, 2019 12:54
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... September 03, 2019 12:54
  • New 5 Star Review! @reviews_experts https://t.co/jaRRMrmItI September 02, 2019 13:11
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. August 27, 2019 12:54
  • "We love our SoulPad - absolutely brill for festivals.... " ? Yorkshire Gig Guide August 27, 2019 12:54
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... August 27, 2019 12:54
  • You get extra points for the use of beeswax. Genius! Looks like those critters really went to town and you did a gr… https://t.co/iGrQRvP00h August 23, 2019 20:11
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  • These very pretty Harebells were just lurking on the woodland path during today’s lunchtime stroll. At least, I *think* that’s what they are! Spotted some bright yellow Linaria too. And bees! Loads of mining bees. 
#woodland #flowers #wildflower #savetheb
  • Who said the UK camping season is coming to an end!  Photo courtesy of @zerotwokara enjoying their ‘Pad on a Scottish escape last weekend.  End of season sale now on! Link in our bio
  • Discounts on all tents across the range including inner tents
  • The ‘take anywhere’ SoulPad 3000-ultralite. Perfect when space and weight matters.
Photo courtesy of @live_like_olive
  • If you’re looking for a last minute get away check out this beautiful location... @moat_island_glamping_norfolk ⬇️ ・・・ #repost
Because all out Lotus Belle Tents are now sold out for rest of August we have put up a 5m Bring Your Own Bedding bell tent! It's
  • We certainly do like to see a good pitch for a ‘Pad @tmrdgr - what a view! 
Now the storms have passed here’s to more blue skies and sunshine! .
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#repost #soulpadtents #camping #glamping #campinguk #soulpad #belltent #campsite #getoutdoors #coastalviews
  • Reposting this fab photo by @barefoot_wandering enjoying their ‘Pad. The runaway toddler made us smile! #familyfun #glamping #outdooradventures #familycamping #lovesoulpad #soulpadtents #festivalseason
  • Quality, luxurious, reusable accessories perfect for your glamping, festival and picnicking needs! Shop now! Link in our bio ⬆️ #glampingaccessories #campingseason #festivalseason #reusableproducts #soulpad #soulpadtents #soulpadshowroom #picnichamper #pi
  • The sun has come out to play here at the showroom....Mr. OM’s face says it all!
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