Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days £25.00
The Highlands Up to 3 working days £20.00
The Islands of the UK (not listed below) Up to 5 working days £20.00
Jersey Up to 5 working days £48.00
Guernsey Up to 5 working days £48.00
The Isle of Man Up to 3 working days £25.00
The Isle of Wight Up to 3 working days £25.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied.

Estimated Cost to Ship a SoulPad Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 £40.00
Saturday £35.00
Before 10:00 £32.50
Before 12:00 £20.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Some of our couriers offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • SoulPad New stuff in at soulpad.co.uk
  • 35142566_10155155274770666_5380912779945312256_n SoulPad Thanks for sharing these pics Hackney Arts, it's always a joy to see the SoulPads being put to such wholesome use. More pics from this project in our gallery here http://soulpad.co.uk/galleries/72 Hackney Arts aim to give creative opportunities to reside
  • 35102545_2003423426396366_1954161079743414272_n SoulPad Hurry, hurry!
  • 35102341_10155236877736986_5381660984723111936_n SoulPad High praise indeed! Thanks Clare Galloway artist - ever thought about painting onto your 'Pad? Oh go on!
  • 35102341_10155236877736986_5381660984723111936_n SoulPad My SoulPad tent still going strong since 2009 - we were testing it out in the Matese mountains of Italy, near where I'm based, before prepping it for a women's transformation workshop with art, yoga and doll-making <3 Clare Galloway artist
  • 35194273_10155151574875666_3803714361227214848_n SoulPad Any local glamping sites interested in making stools / tables / fire pits out of these? Please get in touch. The owner wants them out of the way and is open to offers. The stock is nr Thetford, Norfolk, UK.
  • 35082757_10156482113023817_4457288253443145728_n SoulPad Me and my Soulpad at a schooldays event. Having fun.
  • SoulPad Here's a great launch offer for anyone in the Norfolk/Suffolk area in need of a SoulPad tent hire service...
  • SoulPad My soulpad needs a good cleaning, is there a recommended process for cleaning it that doesn't require ordering the "preferred" cleaning solution from the UK?
  • SoulPad Looking forward to our first outing with our 5000-hybrid-XL this weekend - along with our first stove! Time to read up on how to fit the flue!!
  • 31531285_10155069186135666_6502084333441543088_n SoulPad UPDATE: ALL NOW SOLD. Like a bargain? Of course you do! We have the following show stock available now for collection, all at half price. These are brand new tents, pitched only once for this event. What’s the catch? These tents are pitched and you wi
  • 31120877_598164437183183_1368687938129826797_n SoulPad Full site hire available...
  • 31073142_10155051312480666_1330539731104486961_n SoulPad Great news; 10% discount on mid-week stays at Gorsey Meadow Camping, Norfolk when mentioning "SoulPad" - your very own private glamping meadow! Brilliant. http://soulpad.co.uk/offers/gorsey-meadow
  • 30738753_10155043863895666_4995215517884457050_n SoulPad It was quite surreal when our camping neighbours set up a mini pool table in their camp! What's the weirdest thing you've seen taken camping?
  • SoulPad
  • SoulPad Looking forward to exhibiting here this year, maybe see you there?
  • 28058475_10154920299110666_5439799346878515000_n SoulPad We're all set & ready to recruit! We're looking for a splendid Admin Assistant to join our Norfolk based team. More details here: http://soulpad.co.uk/news/job-vacancy Please share.
  • 27752398_1690568147649248_878568769630747912_n SoulPad Set your reminders! Our camping pals over at Belair le Camping, Dordogne, France feature in Channel 4's ‘A New Life in the Sun’ on 5th March at 4pm. Belair le Camping are a great example of a successful startup using SoulPad tents - with a mixture of 5m
  • 27858317_10156106276646873_8828465814923293992_n Elli Ott Setup for the season at Sherwood Forest Faire in Texas.
  • SoulPad We're super-happy to have Vale de Moses Yoga Retreat, Portugal on our offers page. 5% off for fellow SoulPadders here: http://soulpad.co.uk/offers These guys really are at the top of their game. They're 5 star rated here on Facebook and have smashed it o
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  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. June 19, 2018 13:02
  • "A fantastic product that enhanced the camping experience and created a festival environment instantaneously." - Oxfordshire CC June 19, 2018 13:02
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... June 19, 2018 13:02
  • Thank you gallivanphoto for this pic taken in… https://t.co/6dWgRsG4Iz June 15, 2018 22:06
  • Another great shot from gallivanphoto #soulpad… https://t.co/LVIlvCpWwE June 14, 2018 19:47
  • That settles it, summer has definitely started. https://t.co/KZj2MMiKsV June 14, 2018 13:23
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. June 12, 2018 13:03
  • "Once again a top service from SoulPad." - Sally H. Bed Down Glamping June 12, 2018 13:02
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... June 12, 2018 13:02
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  • Beautiful day, beautiful backdrop. Zion National Park, USA. #nofilter #zion #usa #belltent
  • Essential camping item no. 46: Wig.
  • Thank you @gallivanphoto for this pic taken in Monument Valley, USA.  Tent: @soulpadtents  Styling: @swooneventanddesign  HMUA: @kmcdowellbeauty  Fashion: @bridalsuitebend  Florals: @summerrobbinsflowers  Cake: @foxtailbakeshop  Rentals: @curated_eventren
  • Wow! Look what Peg & Mallet did to our wooden knobs! Credit: @pegandmallettents Image: @pegandmallettents
  • Another great shot from @gallivanphoto #soulpad #belltent taken in the beautiful Zion National Park, USA.  #nofilter Tent: @soulpadtents  Styling: @swooneventanddesign  HMUA: @kmcdowellbeauty  Fashion: @bridalsuitebend  Florals: @summerrobbinsflowers  Cak
  • Sharing this wonderful shot from @gallivanphoto taken in the beautiful Zion National Park, USA.  Tent: @soulpadtents  Styling: @swooneventanddesign  HMUA: @kmcdowellbeauty  Fashion: @bridalsuitebend  Florals: @summerrobbinsflowers  Cake: @foxtailbakeshop
  • Congratulations @hackneyarts on a successful and wonderfully creative event. We love what you do!
  • Bit wet outside today but our canvas is made to survive in this climate. No water getting in here!
  • #spring days are the best!
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