Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days 26.9 kg gross 112*29*25 cm £20.00
The Highlands Up to 3 working days 26.9 kg gross 112*29*25 cm £16.00
The Islands of the UK (not listed below) Up to 5 working days 26.9 kg gross 112*29*25 cm £16.00
Jersey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
Guernsey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
The Isle of Man Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00
The Isle of Wight Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 26.9 kg gross 112*29*25 cm £32.00
Saturday 26.9 kg gross 112*29*25 cm £27.00
Before 10:00 26.9 kg gross 112*29*25 cm £26.00
Before 12:00 26.9 kg gross 112*29*25 cm £16.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

SoulPad Camping Pods

The SoulPad Camping Pods are delivered by truck. The cost of delivery is variable.

To get an idea of the associated costs you can add the Camping Pod(s) to your basket and enter your delivery address. Before committing to placing an order the on-line cart will calculate an estimated delivery cost. For an accurate delivery cost please contact us - it is likely that the cost will improve when we can understand your exact requirements.

We can arrange for delivery on a truck with crane if required.

If no delivery cost displays at checkout please contact us for a quote.

Most of the Pods can be shipped in multiples of 2-3 per truck. So there is a saving on the delivery cost per Pod if ordering more than one at a time.

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  • Stephen Meade Just had an email saying my Soulpad is on its way. Very excited.
  • 17457345_1393476220726737_8767505367078279175_n SoulPad For an alternative break, we thoroughly recommend the wonderful Wild Harvest School of Self-Reliance - loads to do, great location, soulful people to be with. Oh, and a free pack of beeswax candles when you book and mention 'SoulPad' :)
  • 18010309_10155171429493267_6126795612685886572_n SoulPad A lovely pic shared by our friends at Lazy Days, Spain...
  • 18010309_10155171429493267_6126795612685886572_n Karen Hough Third year of having the Soulpad 5m tents up at Lazy Days - and still looking good :) x
  • SoulPad The Finest Camping Essentials for This Summer's Festivals: Conquer the great outdoors in style. Yes, that's a bell tent from SoulPad. Thanks House & Garden! http://ow.ly/wdWc30aPupg
  • SoulPad What The Outdoors Can Do For Our Mood And Well-Being. It may be a couple of years old but still sums it up nicely. http://ow.ly/aKm630aLfdZ
  • SoulPad 40 incredible campsites that will convert you to canvas. You'll find a few of these on our offers page. http://ow.ly/kp8130aLeFy
  • 17499589_10155204055884510_5768002279119435367_n Mike Selka First trip out in my SoulPad....instant fan!
  • 17626551_10154140062765666_8045342421473786898_n SoulPad We will be replying to most of your emails from here today! #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #goalzero #solarpower #venturecanoes #thetfordforest
  • SoulPad For savvy SoulPadders this result will come as no surprise, but we are tickled pink, over the moon and deliriously happy to be voted #1 Family Tent on BBC1's "Shop Well For Less" - click this link to view the full tent comparison: http://soulpad.co.uk/new
  • SoulPad Make camping cosy this Easter! The SoulPad Blaze stove really takes the chill out of camping. Central heating for your 'Pad! Available now at SoulPad.co.uk, SoulPad.com & www.SoulPad.com.au #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdo
  • SoulPad Don't Give In! 10 Tips for Raising Outdoors-Loving Kids. #8 is currently our fave method. Encourage friends too! http://ow.ly/FG7S30akctX
  • SoulPad http://soulpad.co.uk/news/soulpad-tent-raffle #raffle #camping #lovesoulpad #soulpad #belltent #glamping #outdoors #competition
  • SoulPad Glamping Under The Stars anyone? 10% Discount when mentioning SoulPad x http://soulpad.co.uk/offers/glamping-under-the-stars
  • 17362759_1355354571170609_7881435331422644786_n SoulPad Belair le Camping, Dordogne, France all pitched-up and ready for their first season. Looking good! 10% off if you mention SoulPad when booking... x
  • Eric C Smith Hi Soulpad!! The wife and I have been enjoying our 5000-Ease for nearly ten years, but find it is time to get a new one. Are you folks planning to add a 6000-Ease to your lineup?
  • 17155708_1407030739368974_4281519474088562429_n SoulPad SoulPadders! Just 'like & share' the Gorsey Meadow Camping page, and comment on their competition to be in with a chance of winning. Easy! Good luck.
  • Kirsty Love Outstanding service from Soulpad, placed my order yesterday for an inner tent and lights and have received my order today, cannot get any better than that. Just need the nice weather so we can test pitch the bell and try all the accessories I have bought
  • SoulPad http://soulpad.co.uk/offers/belair-le-camping #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #Dordogne #France @pantrysfrenchadventure Belair le Camping
  • Cochrane Rivers Wilde Can you still get the Tribe 5m.
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  • #Glamp in the beautiful, rural French countryside with Belair le Camping and receive 10% off with #SoulPad.… https://t.co/S95tRIsifM April 26, 2017 11:52
  • Jungle adventure, scuba diving and luxury accommodation with 10% off at Robinsons, Cambodia. Just mention #SoulPad.… https://t.co/vvh6XuKJ0Q April 23, 2017 09:18
  • Like camping with home comforts? Try luxury #camping in the heart of Suffolk! 10% #discount if you mention #SoulPad… https://t.co/zjS0p83vuS April 22, 2017 11:52
  • Mention #SoulPad when booking #wedding or #festival #belltents with Mr Bluebell and get 10% off!… https://t.co/JN8BNJn2Ts April 21, 2017 11:52
  • @buryprincess @coburysteds Fantastic to hear. Looks like you had it pitched perfectly too! April 20, 2017 12:12
  • Mention #SoulPad when booking #wedding or #festival #belltents with Mr Bluebell and get 10% off!… https://t.co/C2QtmIQYKD April 20, 2017 11:52
  • Enjoy a happy 10% discount at Not Just Any Tent when you mention #SoulPad. https://t.co/MfGsDgiuiV https://t.co/uzhtIZRVfk April 19, 2017 11:52
  • Enjoy a 5% discount @lingsmeadow when you mention #SoulPad. https://t.co/ZIZjYD4fua https://t.co/Zt5o6HV4E3 April 16, 2017 09:18
  • 10% off #glamping at @riddlesworthpk when you mention #SoulPad https://t.co/jPKm6YNuIA https://t.co/2NC9A8gwSD April 15, 2017 11:52
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  • How else will you know which #SoulPad is yours?
  • Make camping cosy this Easter! The SoulPad Blaze stove really takes the chill out of camping - central heating for your 'Pad! Available now, click link in bio.
  • Pleased to hear the folks at @junomagazine still enjoy their SoulPad 4000-ease #belltent. Latest issue has a #festivals feature - go get it now!
  • #workingfromhome with @goalzero and @venturecanoes
  • We are tickled pink, over the moon and deliriously happy to be voted #1 Family Tent on BBC1's "Shop Well For Less" #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #winner
  • http://soulpad.co.uk/news/soulpad-tent-raffle  #raffle #camping #lovesoulpad #soulpad #belltent #glamping  #outdoors #competition
  • Lanterns brighten up any #glamping experience.
  • Feels like #spring is here.
  • #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #Dordogne #France
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