Frequently asked questions
All the canvas in SoulPad tents is treated to be water, UV and mould resistant to protect it from dirt, ultraviolet radiation and fungus. SoulPads can be used straight out of the bag, without any need for treatments prior to use. However, the treatments will not last forever. Your SoulPads lifespan will depend largely on how well you care for it.
CLEANING YOUR SOULPAD
If using your SoulPad frequently or for long periods of time, a cleaning and re-proofing treatment should be applied more frequently.
It is easy to spot when a SoulPad needs to be cleaned. However, we all have different standards and a sloppy cleaning and maintenance regime will cause the SoulPad tent to deteriorate more quickly. The sooner a dirty or stained spot is dealt with, the better. Left for too long and the problem may spread and lead to other problems such as canvas disintegration whereby the material begins to ‘dissolve’ and disappear completely.
It is advisable to first use a specialised cleaning agent on your SoulPad tent, then a specialised waterproofing agent. The other way around will cause the waterproofing agent to be washed away. If you ever spot clean an area of your SoulPad, always re-waterproof that area too. Whether it is a small area that is being treated, or the entire SoulPad, this is an important rule to follow as failure to do so will lead to leaks.
It is in your interests to keep the canvas as clean as possible and remove stains when they first appear. Dust and dried mud is better wiped away with a soft brush before a cleaning agent (and then re-waterproofing agent) is applied.
If you feel the cleaning and treatment is beyond your capabilities then your SoulPad tent can be taken to a professional canvas cleaning specialist to be cleaned and re-treated. Feel free to contact SoulPad for details of third parties offerng this service in your area.
Never try to clean your SoulPad in a washing machine. This will cause too much damage to the canvas fibres and it may also damage your washing machine.