Warranty

SoulPad® tents are built to a very high standard and are regularly tested for manufacturing quality. SoulPads® are produced in accordance with internationally acclaimed quality assurance certification: ISO9001. SoulPad® tents comply with BS and European standards and are labelled accordingly.

The SoulPad® Trademark is on all SoulPad® tents.

There is just one UK outlet on-line here at www.soulpad.co.uk, and on ebay too (ebay username: soulpaduk). You can also purchase from Cotswold Outdoor either online or in-store. A SoulPad® tent purchased from any other UK outlet may not be a genuine SoulPad® product.

To protect the consumer and SoulPad® brand alike, the SoulPad® registered trademark can be found on all SoulPad® tents, click here to read more. All tents should be clearly labelled with the manufacturers company name. Only tents carrying the SoulPad® trademark are protected by the SoulPad® warranty.

The components used in our tents are second to none. We know our tents are strong and durable and fit for their intended use. Their intended use being the light leisure market.

SoulPad® will honour a 1 year warranty against manufacturer defects in the canvas. Note that this warranty does not extend to the poles or zippers as these are commonly misused.

The SoulPad warranty is applicable only to SoulPads delivered to consumers within the UK and is not transferable.

Replacement parts are available. Please refer to our Spares for details.

It should be clear that your consumer legal rights may still apply after the warranty expires.

Facebook

  • http://www.facebook.com/profile.php?id= Psssst! UK Business customers, have a looksee here: http://email.soulpad.co.uk/t/j-CFEAA663A68E58412540EF23F30FEDED
  • http://www.facebook.com/profile.php?id= All SoulPadders teaching yoga and looking to relocate, this one is for you...x
  • http://www.facebook.com/profile.php?id= Well i am impressed with this tent so much, I live in the hills in West Yorkshire and we have had really bad rain and winds in excess off 50mile per hr over the past few days, we only suffered 2 snapped guide ropes during the storm on Tuesday night , othe
  • http://www.facebook.com/profile.php?id= What a lovely feature on Riddlesworth Park in Feast Magazine - those tents look beautiful! *buffs nails, looks nonchalant* ????????????????????
  • http://www.facebook.com/profile.php?id= UK SoulPadders, avoiding landfill: 1x SoulPad 5000-hybrid groundsheet in canvas bag - free to a good/bad home! Please PM us if interested. P&P cost will depend on where you live, but normally around £15. Or collect from our showroom, Norfolk. Used fo
  • http://www.facebook.com/profile.php?id= The SoulSaver Promotion is back! A cost-saving package when buying a SoulPad tent, stove and flue kit together. #lovesoulpad #camping #glamping #outdoors #belltent #soulpadtents #smugness http://soulpad.co.uk/products/the-soulsaver
  • http://www.facebook.com/profile.php?id= A great offer from our chums at Keepers Meadow, Norfolk - where it's always sometimes sunny ??
  • http://www.facebook.com/profile.php?id= We love seeing your holiday pics, just look at those stars! Thanks for sharing Chris ????
  • http://www.facebook.com/profile.php?id= Loving our SoulPad under the stars in Dorset!
  • http://www.facebook.com/profile.php?id= We're loving Adam's set-up at Carfest, including his spankin' new SoulPad Tarp-FR http://soulpad.co.uk/products/copy-of-tarp-fr-1
  • http://www.facebook.com/profile.php?id= Great weekend at carfest with the new tarp! Worked a treat. Thank you!
  • http://www.facebook.com/profile.php?id= SoulPad customer's Buffalo Safari Camps (a supporter of Uganda Conservation Foundation) tell us there are literally tonnes of elephants in this pic. We're struggling...how many can you see? Tent model shown: SoulPad 3000-ultralite™ Location: Kidepo Vall
  • http://www.facebook.com/profile.php?id= Loving our new Soulpad 4000 Hybrid-G, best thing ever bought for camping, put it up on my own now in 20 mins with no stress. cant wait to buy my blaze stove ...
  • http://www.facebook.com/profile.php?id= SoulPadders! We need your help. We've been trying to pick our favorite but it's been like picking a favorite child! Do you prefer the traditional, black painted, Blaze stove or the industrial, unpainted Blaze stove we're considering adding to our range?
  • http://www.facebook.com/profile.php?id= First time out with the Soulpad 4000 Ease. We had a thunder and lightning storm yesterday so we chilled out in the tent and did some colouring till it passed
  • http://www.facebook.com/profile.php?id= My new ac unit set up in my 3000 hybrid 66 degrees inside 98 outside . The telescope vent fits right in the zip up door. Thumbs up for the Delonghi Portable AC unit from Costco. I love this unit now nicknamed Cool Betty
  • http://www.facebook.com/profile.php?id= Yup this is what happens when your soul guideline peg hits concrete 1 inch below the surface on the final guideline set up. Mr boulder is beginning to grow on me. He my pet rock, ok pet bolder. In a pinch this works great. Beats moving the entire Soulp
  • http://www.facebook.com/profile.php?id= This DeLonghi AN140HPEWK portable air conditioner is amazing. Her nickname is cool Betty it's 100 degree jungle down in the Gulf of Mexico on South Padre Island Texas. My 3000 hybrid has been 67 degrees all day and night .It takes just a few minutes to c
  • http://www.facebook.com/profile.php?id= hiya. just about to reproof lovely Soulpad do I need to wet the canvas first before putting the fabsil reproof on. also anyone recommend right pressure container for the job 6000hyrbid - thanks all
  • http://www.facebook.com/profile.php?id= I have a 1/2 inner bedroom for a 4m soulpad bell tent for sale for £50. It's been used about 3 times and was bought form soulpad. Thanks
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Twitter

  • 10% off midweek stays with Peony Floral Design when you mention #SoulPad. https://t.co/1iLW5jK6o8 https://t.co/fvVXUQpe2a September 20, 2017 11:49
  • RT @rachyyoung: @riddlesworthpk #Glamping are in @FeastNorfolk. A perfect #Norfolk getaway even if you feel the cold #woodburners https://t… September 19, 2017 21:39
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. September 19, 2017 13:07
  • "A fantastic product that enhanced the camping experience and created a festival environment instantaneously." - Oxfordshire CC September 19, 2017 13:07
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... September 19, 2017 13:07
  • Mention #SoulPad when booking #wedding or #festival #belltents with Mr Bluebell and get 10% off!… https://t.co/rxg7ackouB September 17, 2017 09:15
  • See what's on offer at Glamping Under the Stars when you mention #SoulPad. https://t.co/CoRKhbBuis https://t.co/b1RZmevLH7 September 16, 2017 11:49
  • Wildflower meadows and woodland @brambells2017 offer #glamping escape. Mention #SoulPad for a #free breakfast hampe… https://t.co/jLw86tvypx September 15, 2017 11:49
  • See what's on offer at Whitlingham Broad Campsite when you mention #SoulPad. https://t.co/DnrLe2plKD https://t.co/gfdAWJ3LQN September 14, 2017 11:49
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Instagram

  • The SoulSaver Promotion is back! A cost-saving package when buying a SoulPad tent, stove and flue kit together. #lovesoulpad #camping #glamping #outdoors #belltent #soulpadtents #smugness
  • We're told there are literally tonnes of elephants in this pic. We're struggling to spot & count then all!  #camping #outdoors #buffalo #uganda #buffalorocks #ugandaconservationfoundation #wildcamping #lovesoulpad #elephant
  • Yes, that is a barrel of beer. We are proudly sponsoring the beer festival at @kingsarmsshouldham this weekend. Get over there and try a few!
  • Getting some SoulPad 5000-hybrid-G-XL action #lovesoulpad #glamping #camping #canadiancanoeing #weekendwarrior.
  • Double-tap if you support young people #learning important #skills at #ncssuffolk
  • Under the #stars. #stargazing #meteors #skyatnight #nightsky #nightskyphotography #camping #glamping #glampinglife
  • That's a big number. #thankyou
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