We SoulPadders here at SoulPad HQ don't like to blow our own trumpets (much!) but as you kind folks are prepared to take the time to write in with praise, then we should at least acknowledge it.
So here's a few samples. More reviews are available online here. Thanks to all who have taken the time to write so far.
Please don't be offended if your message isn't included, we didn't want to make this section too long (s'true!)
Any time we've contacted the team at SoulPad they've gone above and beyond with the customer service - cannot rate them highly enough!
Very happy with our SoulPad lite 4000. Very good customer service. Highly recommended.
All very efficient.
Great personal service, super friendly
I’m an existing customer so I’ve now had two bell tents and now the awning and never had any issues
Rolls Royce of tents great quality family heirloom
When you email a query in the middle of a Sunday lunch conversation to a tent company you don't usually expect an immediate reply - but SoulPad did. It is this kind of service that sets the standard, patiently explaining options, costs and making valuable suggestions. The shipping - all the way to Italy - was just a few days. The tent made my children smile just to look at it - they don't want me to take it down - I don't either. I am so impressed in every way and I couldn't recommend SoulPad more.
Ordered a 4000-lite and tent arrived very promptly. There was a little problem with stitching coming away from the a-frame section of tent, however SoulPad were very quick to address this issue and offered a replacement which arrived a few days later. Very happy with the service.
I absolutely love my SoulPad 4000-hybrid tent! Great service from Zoe and Isobel who were super helpful with answering any questions I had about the tent and it arrived within a couple of days or ordering. Quality is excellent. A few of us had a night in the rain in it and it stayed warm and dried really quickly in the sun the day after.
From visiting the showroom in Norfolk to the tent arriving within 24 hours of ordering, the service was exceptional and friendly. We put the tent up for the first time today and everything was sooooo simple, the instructions made it easy but to be honest is wasn’t tricky at all. The tent is exceptional quality right down to the smallest detail. Thank you x