Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days 26.9 kg gross 112*29*25 cm £20.00
The Highlands Up to 3 working days 26.9 kg gross 112*29*25 cm £16.00
The Islands of the UK (not listed below) Up to 5 working days 26.9 kg gross 112*29*25 cm £16.00
Jersey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
Guernsey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
The Isle of Man Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00
The Isle of Wight Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 26.9 kg gross 112*29*25 cm £32.00
Saturday 26.9 kg gross 112*29*25 cm £27.00
Before 10:00 26.9 kg gross 112*29*25 cm £26.00
Before 12:00 26.9 kg gross 112*29*25 cm £16.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

SoulPad Camping Pods

The SoulPad Camping Pods are delivered by truck. The cost of delivery is variable.

To get an idea of the associated costs you can add the Camping Pod(s) to your basket and enter your delivery address. Before committing to placing an order the on-line cart will calculate an estimated delivery cost. For an accurate delivery cost please contact us - it is likely that the cost will improve when we can understand your exact requirements.

We can arrange for delivery on a truck with crane if required.

If no delivery cost displays at checkout please contact us for a quote.

Most of the Pods can be shipped in multiples of 2-3 per truck. So there is a saving on the delivery cost per Pod if ordering more than one at a time.

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  • Eric C Smith Hi Soulpad!! The wife and I have been enjoying our 5000-Ease for nearly ten years, but find it is time to get a new one. Are you folks planning to add a 6000-Ease to your lineup?
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  • Kirsty Love Outstanding service from Soulpad, placed my order yesterday for an inner tent and lights and have received my order today, cannot get any better than that. Just need the nice weather so we can test pitch the bell and try all the accessories I have bought
  • SoulPad http://soulpad.co.uk/offers/belair-le-camping #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #Dordogne #France @pantrysfrenchadventure Belair le Camping
  • Cochrane Rivers Wilde Can you still get the Tribe 5m.
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  • 16602637_731303923691796_3631660532536834989_n Angela Orton We thought you might like to see 2 of Yetminster Guides' Soulpad 5000-Ease bell tents at Girlguidings' Sparkle and Ice extreme weather winter camp at Foxlease this weekend. The Demi-inners were perfect and everyone was toastie warm and dry all night. The
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  • Patricia Carragher like what I see ????
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  • SoulPad There's a nice pre-season sale at SoulPad.co.uk just now. #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #sale #bargain
  • 16299471_10153993761625666_1384899328711809991_n SoulPad Thanks for all your interest in our competition to win a SoulPad 4000-ease. We now have a winner! Congratulations to SoulPadder Úna McBreen for this Google review:
  • SoulPad It's been a busy day in our Norfolk, UK showroom today, but there's always time for tea! #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #teaappreciationsociety
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  • #Glamp in the beautiful, rural French countryside with Belair le Camping and receive 10% off with #SoulPad.… https://t.co/poo80BKmOp March 29, 2017 11:52
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  • Relax and enjoy the #belltents and gypsy caravans at Oak Lodge. Mention #SoulPad for 10% booking #discount.… https://t.co/PNkUCFRFdD March 26, 2017 09:18
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  • There's a nice pre-season sale at SoulPad.co.uk just now. #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #sale #bargain
  • Thanks for all your interest in our competition to win a SoulPad 4000-ease. We now have a winner! Congratulations to SoulPadder Úna McBreen for this Google review.
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