Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days 26.9 kg gross 112*29*25 cm £20.00
The Highlands Up to 3 working days 26.9 kg gross 112*29*25 cm £16.00
The Islands of the UK (not listed below) Up to 5 working days 26.9 kg gross 112*29*25 cm £16.00
Jersey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
Guernsey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
The Isle of Man Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00
The Isle of Wight Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 26.9 kg gross 112*29*25 cm £32.00
Saturday 26.9 kg gross 112*29*25 cm £27.00
Before 10:00 26.9 kg gross 112*29*25 cm £26.00
Before 12:00 26.9 kg gross 112*29*25 cm £16.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

SoulPad Camping Pods

The SoulPad Camping Pods are delivered by truck. The cost of delivery is variable.

To get an idea of the associated costs you can add the Camping Pod(s) to your basket and enter your delivery address. Before committing to placing an order the on-line cart will calculate an estimated delivery cost. For an accurate delivery cost please contact us - it is likely that the cost will improve when we can understand your exact requirements.

We can arrange for delivery on a truck with crane if required.

If no delivery cost displays at checkout please contact us for a quote.

Most of the Pods can be shipped in multiples of 2-3 per truck. So there is a saving on the delivery cost per Pod if ordering more than one at a time.

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  • http://www.facebook.com/profile.php?id= Yup this is what happens when your soul guideline peg hits concrete 1 inch below the surface on the final guideline set up. Mr boulder is beginning to grow on me. He my pet rock, ok pet bolder. In a pinch this works great. Beats moving the entire Soulp
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  • http://www.facebook.com/profile.php?id= hiya. just about to reproof lovely Soulpad do I need to wet the canvas first before putting the fabsil reproof on. also anyone recommend right pressure container for the job 6000hyrbid - thanks all
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  • http://www.facebook.com/profile.php?id= These guys...!
  • http://www.facebook.com/profile.php?id= Amongst other soulful deals, there's a SoulPad 5000-hybrid-G reduced from £650 to £450 in UK clearance today. http://soulpad.co.uk/sale First-come-first-served, as always.
  • http://www.facebook.com/profile.php?id= This is how we live on our SOULPAD on holiday!
  • SoulPad Look what's arrived this morning. It's the 50th Juno Magazine. What's that you say? You can win a SoulPad belltent and loads of other cool prizes on page 9? You can also enter online at junomagazine.com. What are you waiting for? — Products shown: Sou
  • SoulPad Thank you guys we had a lovely weekend ! No mud splatters in sight ????
  • SoulPad A look at Gorsey Meadow Camping, Norfolk, UK - a popular glamping site and the first to use the new SoulPad 5000-hybrid-G-XL. Owner Sam Berney tells us about the site and reviews the SoulPad 5000-hybrid-G-XL. https://youtu.be/meaduI4nQBc
  • SoulPad We used our 4000 ease SoulPad for the first time last night.... it lived up to our expectations and we absolutely love it... I was wondering if you may have any recommendations for a front porch / awning that would fit well with our tent? ????????????
  • SoulPad For all you F1 crazy SoulPadders...
  • SoulPad Hey SoulPadders! Can we show our lads some love? SoulPad sponsored Salop2Saigon - Part One - raising funds for Midlands Air Ambulance ??
  • SoulPad We have now bought 3 x 5m soulpad bell tents! All in the last year! We camped at the very first Country file 4 day event at Blenheim Palace 2016(photo attached). We had lots of tent envy lol and had four wonderful days camping in glorious weather. We th
  • SoulPad There's 15% off a selection of new, unused SoulPad bell tents in UK clearance just now (these are without the secondary mos. mesh entrance which is now standard on our regular stock). Limited availability. When they're gone, they're gone! http://soulpad.c
  • SoulPad Hello! I've got a 5000 which after a couple of years of good, happy, faultless use in all weathers (stood up to a recent stormy apocalypse with a hoolie blowing superbly!) will soon need a professional clean and reproof. I don't have the time or space, pl
  • SoulPad £140 Bargain! SoulPad 4000-hybrid-G. Used at 5 different festivals over 2 years by Team SoulPad. Then yesterday, after a rather soggy trip to Secret Garden party, our mate Dave sped off in a muddy slick and spattered our cherished 'Pad with mud! (Thanks
  • SoulPad You've got to admire Ed's sheer determination (SoulPad Sponsored Salop2Saigon - Part One) ... Ed, your Sharpie work is great, we're also going to send you some stickers :)
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  • "Me and the missus are tempted to roam beyond the garden. But not without Chris Packham for ground support." - Russell Brand (@rustyrockets) August 22, 2017 13:08
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