Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days 26.9 kg gross 112*29*25 cm £20.00
The Highlands Up to 3 working days 26.9 kg gross 112*29*25 cm £16.00
The Islands of the UK (not listed below) Up to 5 working days 26.9 kg gross 112*29*25 cm £16.00
Jersey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
Guernsey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
The Isle of Man Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00
The Isle of Wight Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 26.9 kg gross 112*29*25 cm £32.00
Saturday 26.9 kg gross 112*29*25 cm £27.00
Before 10:00 26.9 kg gross 112*29*25 cm £26.00
Before 12:00 26.9 kg gross 112*29*25 cm £16.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

SoulPad Camping Pods

The SoulPad Camping Pods are delivered by truck. The cost of delivery is variable.

To get an idea of the associated costs you can add the Camping Pod(s) to your basket and enter your delivery address. Before committing to placing an order the on-line cart will calculate an estimated delivery cost. For an accurate delivery cost please contact us - it is likely that the cost will improve when we can understand your exact requirements.

We can arrange for delivery on a truck with crane if required.

If no delivery cost displays at checkout please contact us for a quote.

Most of the Pods can be shipped in multiples of 2-3 per truck. So there is a saving on the delivery cost per Pod if ordering more than one at a time.

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  • 18447391_1913621558910538_1421599140594242054_n SoulPad Now this is a lovely place to be...
  • SoulPad A lucky SoulPadder will win this tent this Friday. Make it be you! http://soulpad.co.uk/news/soulpad-tent-raffle
  • 18301283_10154235280430666_5500890642443459321_n SoulPad Anyone wishing to view a SoulPad at South Padre Island, Texas should contact our man Eric for a viewing. Call him on (512) 419-8668. Model pitched is the SoulPad 5000-ease.
  • SoulPad Interested SoulPadders should contact Honeybells Tent Hire direct ????
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  • SoulPad Late availability, this bank holiday... any takers? Please contact Hidden Valley Camping direct ????
  • Stephen Meade Just had an email saying my Soulpad is on its way. Very excited.
  • 17457345_1393476220726737_8767505367078279175_n SoulPad For an alternative break, we thoroughly recommend the wonderful Wild Harvest School of Self-Reliance - loads to do, great location, soulful people to be with. Oh, and a free pack of beeswax candles when you book and mention 'SoulPad' :)
  • 18010309_10155171429493267_6126795612685886572_n SoulPad A lovely pic shared by our friends at Lazy Days, Spain...
  • 18010309_10155171429493267_6126795612685886572_n Karen Hough Third year of having the Soulpad 5m tents up at Lazy Days - and still looking good :) x
  • SoulPad The Finest Camping Essentials for This Summer's Festivals: Conquer the great outdoors in style. Yes, that's a bell tent from SoulPad. Thanks House & Garden! http://ow.ly/wdWc30aPupg
  • SoulPad What The Outdoors Can Do For Our Mood And Well-Being. It may be a couple of years old but still sums it up nicely. http://ow.ly/aKm630aLfdZ
  • SoulPad 40 incredible campsites that will convert you to canvas. You'll find a few of these on our offers page. http://ow.ly/kp8130aLeFy
  • 17499589_10155204055884510_5768002279119435367_n Mike Selka First trip out in my SoulPad....instant fan!
  • 17626551_10154140062765666_8045342421473786898_n SoulPad We will be replying to most of your emails from here today! #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #goalzero #solarpower #venturecanoes #thetfordforest
  • SoulPad For savvy SoulPadders this result will come as no surprise, but we are tickled pink, over the moon and deliriously happy to be voted #1 Family Tent on BBC1's "Shop Well For Less" - click this link to view the full tent comparison: http://soulpad.co.uk/new
  • SoulPad Make camping cosy this Easter! The SoulPad Blaze stove really takes the chill out of camping. Central heating for your 'Pad! Available now at SoulPad.co.uk, SoulPad.com & www.SoulPad.com.au #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdo
  • SoulPad Don't Give In! 10 Tips for Raising Outdoors-Loving Kids. #8 is currently our fave method. Encourage friends too! http://ow.ly/FG7S30akctX
  • SoulPad http://soulpad.co.uk/news/soulpad-tent-raffle #raffle #camping #lovesoulpad #soulpad #belltent #glamping #outdoors #competition
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  • OK, enough of the reviews for now. Will subject you to more later :-) May 25, 2017 21:01
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  • Taking indoors #outdoors. Making #camping comfy. With soul x https://t.co/SFaN43k6sv May 25, 2017 13:26
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  • Taking indoors #outdoors. Making #camping comfy. With soul x
  • Link in bio. A lucky SoulPadder will win this tent tomorrow. Make it be you! #raffle #camping #lovesoulpad #soulpad #belltent #glamping  #outdoors #competition
  • Time for a #soulpadtent #henparty
  • How else will you know which #SoulPad is yours?
  • Make camping cosy this Easter! The SoulPad Blaze stove really takes the chill out of camping - central heating for your 'Pad! Available now, click link in bio.
  • Pleased to hear the folks at @junomagazine still enjoy their SoulPad 4000-ease #belltent. Latest issue has a #festivals feature - go get it now!
  • #workingfromhome with @goalzero and @venturecanoes
  • We are tickled pink, over the moon and deliriously happy to be voted #1 Family Tent on BBC1's "Shop Well For Less" #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #winner
  • http://soulpad.co.uk/news/soulpad-tent-raffle  #raffle #camping #lovesoulpad #soulpad #belltent #glamping  #outdoors #competition
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