Shipping

SoulPad® are pleased to offer FREE Shipping to most of the UK. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, mon-fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 48 hours (Mon-Fri) of your order being placed. Though during peak season this can at times be within 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the UK is free of charge. There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey). Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to The Destinations Listed Below, on a Regular Service: -

Shipping Destination Delivery Time Frame Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Southern/Northern Ireland Up to 5 working days 26.9 kg gross 112*29*25 cm £20.00
The Highlands Up to 3 working days 26.9 kg gross 112*29*25 cm £16.00
The Islands of the UK (not listed below) Up to 5 working days 26.9 kg gross 112*29*25 cm £16.00
Jersey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
Guernsey Up to 5 working days 26.9 kg gross 112*29*25 cm £38.00
The Isle of Man Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00
The Isle of Wight Up to 3 working days 26.9 kg gross 112*29*25 cm £20.00


The prices shown here are for example purposes only and are subject to fluctuation and change. Please e-mail us at enquiries@soulpad.co.uk or call customer services on +44 (0)1953 688595 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery.

Specific delivery arrangements may be sought after where timely delivery is essential. In this instance there may be additional delivery charges to pay. The chart below is for guidance and gives examples of the level of charges that you can expect to be applied. The example item is a SoulPad 5000-lite™ tent.

Estimated Cost to Ship a SoulPad 5000-lite™ Tent to a UK Destination (excluding those destinations detailed above), on a Special Service Type: -

Special Service Type Weight (kg) Dimensions (cm) Avg. Shipping Cost (GBP £, excl. VAT)
Before 09:00 26.9 kg gross 112*29*25 cm £32.00
Saturday 26.9 kg gross 112*29*25 cm £27.00
Before 10:00 26.9 kg gross 112*29*25 cm £26.00
Before 12:00 26.9 kg gross 112*29*25 cm £16.00

If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

SoulPad Camping Pods

The SoulPad Camping Pods are delivered by truck. The cost of delivery is variable.

To get an idea of the associated costs you can add the Camping Pod(s) to your basket and enter your delivery address. Before committing to placing an order the on-line cart will calculate an estimated delivery cost. For an accurate delivery cost please contact us - it is likely that the cost will improve when we can understand your exact requirements.

We can arrange for delivery on a truck with crane if required.

If no delivery cost displays at checkout please contact us for a quote.

Most of the Pods can be shipped in multiples of 2-3 per truck. So there is a saving on the delivery cost per Pod if ordering more than one at a time.

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  • http://www.facebook.com/profile.php?id= We have now bought 3 x 5m soulpad bell tents! All in the last year! We camped at the very first Country file 4 day event at Blenheim Palace 2016(photo attached). We had lots of tent envy lol and had four wonderful days camping in glorious weather. We th
  • http://www.facebook.com/profile.php?id= There's 15% off a selection of new, unused SoulPad bell tents in UK clearance just now (these are without the secondary mos. mesh entrance which is now standard on our regular stock). Limited availability. When they're gone, they're gone! http://soulpad.c
  • http://www.facebook.com/profile.php?id= Hello! I've got a 5000 which after a couple of years of good, happy, faultless use in all weathers (stood up to a recent stormy apocalypse with a hoolie blowing superbly!) will soon need a professional clean and reproof. I don't have the time or space, pl
  • SoulPad £140 Bargain! SoulPad 4000-hybrid-G. Used at 5 different festivals over 2 years by Team SoulPad. Then yesterday, after a rather soggy trip to Secret Garden party, our mate Dave sped off in a muddy slick and spattered our cherished 'Pad with mud! (Thanks
  • SoulPad You've got to admire Ed's sheer determination (SoulPad Sponsored Salop2Saigon - Part One) ... Ed, your Sharpie work is great, we're also going to send you some stickers :)
  • SoulPad We've had a good ol' tidy up! There's over 70% off some Inner Tents in UK clearance just now... http://soulpad.co.uk/sale
  • SoulPad Win a SoulPad (and lots of other goodies)! Juno Magazine are celebrating their 50th issue with a HUGE giveaway. More details here: http://www.junomagazine.com/50th-issue-giveaway/
  • Sarah Younger I can't decide whether to get the 5m soulpad hybrid with the front porch or just get the normal 5m with a tarp. Anybody have any thoughts? We are a family of 5 upgrading from a 4m.
  • SoulPad Psssssst! There're oodles of spine-tingling bargains in UK sale/clearance just now ... first-come-first-served (as always) xOMx
  • JD Hobbes I noticed a slight curve in the central pole for my Soul Pad. I can push it in so that the pole is straight, but then it snaps back out as a slight curve. Is this normal?
  • SoulPad Good luck to SoulPad sponsored Salop2Saigon - Part One x
  • Mary Devanney Agar Howdy, can I ask about guy ropes? We have a 5m sewn in bell from yourselves. Last year we were in the storm and the poor tent took a battering. In the end the cap failed and we beat a hasty retreat home. All fixed now though and heading out for 4 nights n
  • Jenny Loewi Adams @soulpadtents whats the main diff between yours and classic canvas bell tents? Looking for 4m!
  • SoulPad Hey SoulPadders, can you help Neil with some collective advice? x Thanks x
  • Neil Morris-Clarke Hi there, We are looking at buying a soulpad 5000 and wondered if any owners can advise on whether or not the ground you pitch the bell tent on has to be dead flat e.g we camp in the Lake District a lot and often the campsites are not always flat? Any
  • SoulPad Holy heck! Our friends at Gorsey Meadow Camping are offering SoulPadders 1/3 off when quoting 'SoulPad' and booking a two night stay this week-end. First-come-first-served so you'll need to be quick! Please contact the site directly. Sunshine *guaranteed.
  • SoulPad Wowsers! http://www.dailymail.co.uk/travel/travel_news/article-4538280
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  • Enjoy a 5% discount with code MOUSE1 at Mousley House Farm Camping when you mention #SoulPad.… https://t.co/JgDD4qLgIO July 28, 2017 11:50
  • @PPSpainters Some slack to allow a bit of movement in the canvas is best. Nice view! July 28, 2017 11:18
  • Book 12+ places & the bride goes free at Babes in The Woods when you mention #SoulPad. https://t.co/dz0Q11240z https://t.co/e51lJ1njWV July 27, 2017 11:50
  • Like camping with home comforts? Try luxury #camping in the heart of Suffolk! 10% #discount if you mention #SoulPad… https://t.co/n4Dp0ZGmNp July 26, 2017 11:50
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. July 25, 2017 13:08
  • "I can't recommend SoulPad enough, their customer service is excellent." - Mummy-Tips July 25, 2017 13:08
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... July 25, 2017 13:08
  • Home cooked goulash, wine and breakfast if you whisper #SoulPad when booking at Glamping Hungary!… https://t.co/z2nofyx5RN July 23, 2017 09:16
  • Take advantage of the Coasteering Adventure Offer at Cumulus Outdoor Adventure Activities when you mention #SoulPad… https://t.co/PxaKPCYzRm July 22, 2017 11:50
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  • Another beautiful #Norfolk lunchtime. There's always time for the #outdoors.
  • Taking indoors #outdoors. Making #camping comfy. With soul x
  • Time for a #soulpadtent #henparty
  • How else will you know which #SoulPad is yours?
  • Make camping cosy this Easter! The SoulPad Blaze stove really takes the chill out of camping - central heating for your 'Pad! Available now, click link in bio.
  • Pleased to hear the folks at @junomagazine still enjoy their SoulPad 4000-ease #belltent. Latest issue has a #festivals feature - go get it now!
  • #workingfromhome with @goalzero and @venturecanoes
  • We are tickled pink, over the moon and deliriously happy to be voted #1 Family Tent on BBC1's "Shop Well For Less" #camping #lovesoulpad #soulpad #belltent #glamping #glamp #outdoors #familyfun #goodtimes #winner
  • Lanterns brighten up any #glamping experience.
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